Privacy Policy

Effective Date: May 15, 2025
Last Updated: May 15, 2025

1. Introduction

This Privacy Policy explains how AYORHA Productions (“AYORHA,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information. We are committed to managing your data responsibly, in compliance with:

Québec’s Act Respecting the Protection of Personal Information in the Private Sector, including Law 25, and
Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or services, you agree to the terms of this policy. If you do not agree, please discontinue use.

2. Information We Collect

We may collect and process the following types of personal information:

Identity Data: Name, email, phone number, or other contact details
Technical Data: IP address, browser type, device information, and related metadata
Usage Data: Information on how you use our website and services
Transaction Data: Purchase history, billing address, and payment information
Preference Data: Communication and marketing preferences

We do not knowingly collect personal data from individuals under 14 years of age without parental or legal guardian consent, as required by Law 25.

3. Purpose of Collection and Use

Your personal information is collected for the following purposes:

To deliver services you request and operate our website effectively
To communicate with you, including responding to inquiries
To personalize your online experience
To process transactions and send receipts or invoices
To send marketing communications, with your consent
To meet legal obligations, detect fraud, and enhance security

4. Legal Grounds for Processing

We collect and use your personal information under the following legal bases:

Consent: For non-essential services, including marketing
Performance of a Contract: For services you request or purchase
Legal Obligations: To comply with laws and regulations
Legitimate Interests: To improve our services and ensure website security

You can withdraw consent at any time by contacting us (see Section 10).

5. Disclosure of Personal Information

We do not sell or rent your personal data. We may disclose it:

To authorized service providers (e.g., cloud storage, payment processors) who are contractually bound to confidentiality and data protection standards
In the event of a business transaction (e.g., sale, merger), subject to appropriate safeguards
To regulatory authorities, if legally required or to respond to lawful requests

All third parties are required to process your data only for the purposes we authorize.

6. Security Measures

We use administrative, technical, and physical safeguards in accordance with industry standards to protect your personal information. These include encrypted storage, secure servers, and access controls.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights Under Québec and Canadian Law

As a Québec and Canadian resident, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Correct inaccurate or outdated information
Withdrawal of Consent: Revoke consent for data processing
Deletion: Request erasure of your personal data, subject to legal exceptions
Data Portability: Receive your data in a commonly used, structured format (if technically feasible)
De-indexation: Request that outdated or harmful information be removed from public search results, in accordance with Law 25

To exercise these rights, email us at info@ayorhaproductions.com. We will respond within 30 days, as required by law.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required to comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

9. Changes to this Policy

We may update this Privacy Policy to reflect changes in law or business practices. When we do, we’ll update the "Last Updated" date. If significant changes affect your rights, we will provide advance notice, such as via email or a website notice.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact: info@ayorhaproductions.com